PRIVACY POLICY

Effective Date: 24/04/2025

We "Birchblack Limited" are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

📌 Who We Are

We are a personal training and online coaching business based in London, UK.
You can contact us at:

[email protected]
F25 Waterfront Studios 1 Dock Road, London, United Kingdom E16 1AH

📋 What Personal Data We Collect

We may collect the following information when you use our website, fill out forms, or book a coaching session:

Name, email address, phone number (if provided), fitness goals and relevant physical information, payment information (processed securely by our payment provider, Stripe) IP address and device information (via cookies).

🧠 Why We Collect Your Data

We use your personal data to:

Respond to inquiries and messages, schedule coaching sessions, deliver fitness plans and coaching services, improve our website and services, send updates, tips, and promotional content (only if you opt in)

We never sell or share your personal data with third parties for marketing.

💳 Payment Processing

We do not store your payment information. All transactions are processed through secure third-party providers (Stripe).

🍪 Cookies

We use cookies to improve your browsing experience and analyze site traffic (e.g. Google Analytics). You can control cookies through your browser settings.

We display a cookie banner when you first visit the site, asking for your consent.

🔒 How We Protect Your Data

We use encryption, secure hosting, and access controls to protect your data. We only keep your personal information as long as necessary to deliver our services or comply with legal obligations.

👤 Your Rights

Under UK GDPR, you have the right to:

Access your personal data, correct inaccuracies, request deletion, withdraw consent at any time, lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, contact us at [email protected]

✍️ Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll update the “Effective Date” at the top.